Returns & Exchanges
We want you to love your gear as much as the trail, which is why we offer a 30-day window for returns and exchanges on all unworn, unwashed items. Simply ensure all original tags are attached and your items are in their original condition to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided through the portal and securely package your items.
- 3.Drop Off Package
Affix the label to your package and drop it off at any authorized carrier location, making sure to keep a copy of your tracking number for reference.
- 4.Receive Refund or Exchange
After our warehouse receives and inspects your gear, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.